Mission Statement
Radio Communications Management, Inc. utilizes state-of-the-art technology to provide our customers with a comprehensive and personalized solution to their agency’s communications needs. We redefine and transform the way that users can communicate in the 21st century by employing the industry’s most innovative, customer oriented, and highly-skilled technical staff.
Our History
Radio Communications Management, Inc. has been providing state-of-the-art communications equipment and service for thirty-five (35) years. RCM offers complete service coverage throughout Northern New England by strategically locating three (3) offices, certified technicians, equipment, and a comprehensive array of site access vehicles at key locations throughout the State of Maine.
Our company is comprised of an entirely technical staff and boasts some of the brightest and most innovative technicians in the industry. We believe that customer service and support comes first; this strong emphasis has been the key to RCM’s continued customer satisfaction.
RCM is a leading provider of simulcast radio networks. We have installed and maintain systems for Cumberland County Maine, Sagadahoc County Maine, Lincoln County Maine, Windham Maine Police and Fire, and Falmouth Maine Police and Fire.
Certifications:
- Harris Certified P25 System
- Harris Certified MASTR III
- Harris Certified MASTR V
- Harris Certified Regional Network Manager
- Harris Network Operations and Management
- Harris AD for VIDA
- Harris C3 Maestro Console
- Harris P25 IP
- Harris System Config
- Harris UAS
- Alcatel MDR-8000 Operations and Maintenance
- Alcatel TSM-8000 Administration and Operation
- Microsoft Certified Professional (MCP)
- CompTIA Net+ Certified
- CompTIA A+ Certified
- MikroTik Certified
- ComTrain Tower Safety and Rescue Certified
- Orbacom Certified Technician
- Avtec Scout Dispatch Console Certified
- Hirsch Electronics Certified Technician
- Watson Dispatch Design Certified
- TX/RX In-Building Amplification Systems
- Harris Authorized Service Center (ASC)
- RCM is a Zetron “Premiere” Partner and Service Center
- Zetron MAX Console System Certified Technician
The RCM Advantage
Business Process Management
- Faster response time via IP Connectivity and remote management software
- Inventory Management
- Long-standing history with dozens of communications vendors
RCM is currently manages multiple large-scale systems
- Currently the primary supporting entity for more than one-hundred public safety systems
- Maine’s only Harris / TAIT Authorized Service Center (ASC)
- Support existing LMR/DMR system of 1359 users
- Have countless Public Safety Agencies that rely on our expertise everyday
- Security clearance
- Vendor Neutrality
- Complete transparency
- Maine-based (Veteran Owned) Company
Pricing
- Parts and Service
- Software Services
- Maintenance / Warranty
- Upgrades
- Augmentations
Our Team
Steve Thompson – Technician
Steve is one of our Chelsea technicians. He joined the [...]
Scott Rivard – Owner / General Manager
Scott Rivard - Owner / General Manager Harris Corporation trained [...]
Randy Lewis – Technician
We know you're not supposed to pick favorites, so we'll [...]
Phil Alexander – Chelsea – Location Manager/Technician
Phil is our Chelsea locations manager and is incredibly multitalented. [...]
Pat Dalton – Technician
Pat joined the RCM team a little over 3 years [...]
Nicole Swett – Portland – Location Manager
Nicole’s excellence in customer service has been mastered by over [...]
Mike Gryskwicz- Senior Technician/System Installer
Mike Gryskwicz- Senior Technician/System Installer System technician experienced in dispatch [...]
Mark Ledue – Technician
Mark has scaled incredible heights as a tower climber and [...]
Mark Drown – Senior System Technician
Mark Drown - Senior System Technician Lead RCM Technician for [...]
Mac McKnight – President / Systems Engineer
Mac McKnight - President / Systems Engineer Specializes in programming, [...]
Kermit Beaulieu – Operations Director/Senior System Technician/Project Manager
Kermit Beaulieu - Operations Director/Senior System Technician/Project Manager Experienced with [...]
Josh Leighton- Technician/System Installer
Josh Leighton- Technician/System Installer Experienced site and emergency vehicle equipment [...]
John Covert
John has worked for RCM just about a year, however, [...]
Eric Erickson – Presque Isle – Location Manager/Technician
Eric is the District Manager of our Presque Isle office, [...]